The Marvin Window Store
by Hancock Lumber

sales@themarvinwindowstore.com
Toll-Free: 1-877-443-5834 | Visit Us

 

Please register your Marvin products within 90 days of the products' installation.

As a result of registering your products, you will receive a copy of the Marvin Homeowner's Manual. This informative brochure includes general information on cleaning, answers to common window and door questions and many other helpful hints.
There are three ways to register your Marvin products:

  • Complete an online registration
  • Call Marvin at (800) 533-6898
  • Return the Warranty Information Card included with your Marvin  windows and doors via postal mail. This detachable card can be found on the back page of the Installation Instructions delivered with your Marvin products.

 

Replacement Parts and Service
Wood windows must be painted and/or stained for protection.  Click here to find out how to get the best results. 

Painting and Staining
Wood windows must be painted and/or stained for protection. Click here to find out how to get the best results.

Routine Cleaning and Maintenance
Routine maintenance and preventative care will ensure proper operation for years to come.  Click here for recommendations on cleaning and maintenance. 

Warranty Information
Marvin products are warranted to be free from defects in manufacturing, materials and workmanship. Click here to view warranty details and register your Marvin products.

Caring for Window and Door Hardware
Today’s finishes look great and are long lasting. Click here to find out how to clean and care for Marvin window and door hardware.

Condensation
Learn about the causes of condensation and how to prevent it, by clicking here. 

Water Stain and Mildew Removal
Learn how to clean and care for mildew and water-stained surfaces by clicking here. 

Troubleshooting and Adjustments

Regular cleaning and routine maintenance should keep your Marvin windows and doors operating smoothly. Click here for general care solutions. 

If you experience a problem with your windows or doors that is not mentioned, or if the proposed solution does not seem appropriate, please contact us for service assistance and replacement parts.

 

Choose from three lines of Marvin Windows

 

Energy Tax Credit


 

Contact Information

The Marvin Window Store
by Hancock Lumber
341 Marginal Way
Portland, ME 04101

sales@themarvinwindowstore.com
Toll-Free: 1-877-443-5834
Local: 207-874-0852
Fax: 207-775-2850

Hours:
Monday, Tuesday, Wednesday and Friday: 8 am to 5 pm
Thursday:  8am - 7pm
Sat: 8am - 1pm
Sun: Closed

 

 

We Make It Easier

From framing lumber to house wrap, roofing to doors and windows, interior millwork to custom kitchens, Hancock Lumber can provide the products and expert staff you need.